POP MART THE MONSTERS Let's Checkmate Series-Vinyl Plush Doll: MORE TO LIGHT UP PASSION AND BRING JOY.
Cute Size Toys: The height of each figure is 14.57 inches.
Perfect Gifts for Girls or Boys: A collectible toy gift. Good for home decor, party favors, desk accessories, or inside cars. A piece-of-art expressing feelings and emotions. Great for sharing with family and friends.
Non-toxic Material: harmless, and odorless PVC/ABS/NYLON/HARDWARE material. Lively and precise coloring. Smooth and high-quality surfacing.
Customer Services: If you receive a damaged item or encounter quality issues, please refer to the contact information on the product detail page, or scan the QR code on the store's homepage under the 'Help' section. We are committed to ensuring a satisfying customer experience.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Refund Policy
30-Day Return Policy We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shopifyusa621@gmail.com. Please note that returns will need to be sent to the following address:
📍 Return Address: Labubu Store – Returns Department 279 Brighton Road South Croydon CR2 6EQ United Kingdom
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
Perishable goods (such as food, flowers, or plants)
Custom products (such as special orders or personalized items)
Personal care goods (such as beauty products)
Hazardous materials, flammable liquids, or gases
We also cannot accept returns on sale items or gift cards. If you have questions about a specific item, please get in touch with us.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved.
If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at shopifyusa621@gmail.com.
